Collections and Client Support Specialist- TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Collections and Client Support Specialist in Anaheim, CA who possesses:
- 3-5 years of experience in B2B collections or customer support
- Comfortable with high volume inbound and outbound calls
- Experience working with ERP systems and maintaining accurate customer records
Email resumes to trent@talentzok.com or call 858.376.5078.
FULL DESCRIPTION:
The selected candidate will be responsible for:
- Perform high volume inbound and outbound customer support calls with an emphasis on balances 60 days past due and older
- Reconcile credit memos and pre-payments against open invoices
- Work cross functionally with internal stakeholders to resolve customer issues in a timely manner
- Maintain accurate customer records in ERP system
- Accountable for achieving monthly retention/collection goals
- Send account statement and dunning letters as required
- Perform additional assignments as directed by the Accounting Manager
The selected candidate will also possess:
- Must be highly organized and detail oriented
- Strong problem solving and follow-up skills
- Proficient with 10-key and must be able to type minimum 40 WPM
- Excellent written and verbal communication
- Ability to work independently and be part of a team
Salary Range: $23-$25/hr
For immediate and confidential consideration, please email your resume to trent@talentzok.com or call 858.376.5078. More information can be found at www.talentzok.com
